January 24, 2023
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8
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Top 7 Best Practices for B2B SaaS Google Ads Marketing

Google Ads for SaaS

This article discusses the benefits of using Google Ads for SaaS companies and provides tips and best practices for success. It covers topics such as using specific and relevant keywords, tracking performance with Google Analytics, and utilizing the platform effectively to drive growth for your SaaS business.

Laura Gil
Content Strategist

Google Ads is an online advertising platform developed by Google, where advertisers can create, run, and manage ads. The platform allows businesses to reach their target audience through targeted advertising on Google search results pages, as well as on websites and apps in the Google Display Network. With Google Ads, businesses can choose specific keywords and demographics to target, set a budget for their ads, and track the performance of their campaigns. Google Ads can help businesses increase brand awareness, drive traffic to their website, and generate leads and sales.

With over 3.5 billion searches conducted on Google every day, the platform offers a vast opportunity for businesses to reach their target audience and drive results. In this article, we will dive into the ins and outs of Google Ads marketing for SaaS companies and provide tips and best practices for success. From utilizing specific and relevant keywords to tracking performance with Google Analytics, we've got you covered. Read on to learn how to effectively utilize your Google Ads account to drive growth for your SaaS business.

Benefits of Google Ads for B2B SaaS companies

Google Ads can provide a number of benefits for B2B SaaS companies, including:

  • Increased brand awareness: Google Ads can help increase brand awareness by placing your company at the top of search results, where users are most likely to see it.

  • Targeted reach: You can use specific keywords and demographics to target your ads to a specific audience, increasing the chances of attracting qualified leads.

  • Measurable results: Google Ads provides detailed tracking and reporting tools, allowing you to see the results of your campaigns and make data-driven decisions for future campaigns.

  • Flexibility: With Google Ads, you can easily adjust your campaigns based on performance, budget, and other factors.

  • Cost-effective: Google Ads allows you to set a budget for your campaigns and only pay when someone clicks on your ad, making it a cost-effective way to reach potential customers.

  • Increased website traffic: Google Ads can drive more traffic to your website, potentially leading to more leads and sales.

Overall, Google Ads can be a powerful tool for B2B SaaS companies looking to increase brand awareness, reach targeted audiences, and drive qualified leads to their websites.

Tips and best practices for Google Ads marketing for B2B SaaS companies

1. Research and use long-tail keywords

Long-tail keywords are longer, more specific phrases that are often used by B2B buyers when searching for products or services. These keywords are typically less competitive and can be a more cost-effective way to target your ads to the right audience. For example, instead of targeting the broad keyword "project management software," you might use a long-tail keyword like "enterprise project management software for manufacturing companies." Including long-tail keywords in your ad campaigns can help you attract more qualified leads and improve the relevancy of your ads. It's important to do keyword research to find the right long-tail keywords to target in your campaigns. You can use tools like the Google Ads Keyword Planner, SEMRush or Answer The Public, to find keywords that are relevant to your business and have a good search volume.

Using long-tail keywords in your B2B SaaS Google Ads campaigns can bring several benefits for companies:

  • More qualified traffic: Long-tail keywords are more specific and tend to be used by people who are further along in the purchase process. This means that users who click on your ads after searching for long-tail keywords are more likely to be interested in your product or service and are more likely to convert.

  • Lower competition: Long-tail keywords tend to have lower search volume than shorter, more general keywords. This means that there is likely to be less competition for these keywords, which can result in lower costs per click and higher ad positions.

  • Higher conversion rates: Because long-tail keywords are more specific, they are often used by users who have a higher level of intent. This can lead to higher conversion rates, as users who click on your ad after searching for a long-tail keyword are more likely to be ready to buy.

  • Better targeting: By using long-tail keywords, you can more accurately target the right audience for your product or service. This can help to increase the relevancy of your ads and lead to better performance.

2. Utilize ad extensions

Ad extensions, such as callouts and structured snippets, can help you provide additional information about your product or service and make your ad stand out from the competition.

There are several types of ad extensions that you can use, including:

  • Callouts: Callouts are short, descriptive phrases that can be added to your ads. They allow you to highlight unique features or benefits of your product or service.

  • Structured snippets: Structured snippets are predefined lists of items that you can add to your ads. They allow you to highlight specific aspects of your product or service, such as the types of products or services offered.

  • Location extensions: Location extensions allow you to display your business address and phone number in your ads. When users click on the extension, they can get directions to your business or call you directly.

  • Sitelinks: Sitelinks are additional links that you can add to your ad that lead to specific pages on your website. They allow users to easily navigate to the most relevant pages on your site.

  • Call extensions: Call extensions allow users to call your business directly from your ad. This can be particularly useful for B2B companies that want to make it easy for potential customers to get in touch.

Using ad extensions can help improve the performance of your ad campaigns by making your ads more prominent and providing additional information to users. It's a good idea to regularly review and update your ad extensions to ensure that they are relevant and up-to-date.

3. Use smart bidding strategies

B2B sales cycles tend to be longer than B2C, so it's important to use smart bidding strategies that take this into account. For example, you might want to use a target CPA bidding strategy to optimize your campaigns for cost-per-acquisition.

Target CPA bidding is a smart bidding strategy that can be particularly effective for B2B SaaS companies. With target CPA bidding, you set a target cost-per-acquisition that you want to achieve for each campaign or ad group, and Google Ads will automatically adjust your bids to try and achieve that target. This can be a great way to optimize your campaigns for cost efficiency, especially if you have a longer sales cycle.

Here are a few other smart bidding strategies that you might want to consider for your B2B SaaS company:

  • Target ROAS (return on ad spend): This bidding strategy allows you to set a target return on ad spend (ROAS) that you want to achieve, and Google Ads will automatically adjust your bids to try and achieve that target.

  • Maximize conversions: This bidding strategy aims to maximize the number of conversions you receive from your ad campaigns, and Google Ads will automatically adjust your bids to try and achieve the most conversions possible.

  • Enhanced cost-per-click (ECPC): This bidding strategy aims to maximize your return on ad spend by automatically adjusting your bids to try and get more conversions at the lowest possible cost.

  • Maximize conversions with a target cost-per-acquisition (CPA): This bidding strategy combines the benefits of maximizing conversions and targets CPA bidding and aims to maximize the number of conversions you receive while also trying to achieve a specific target CPA.

It's important to note that the best bidding strategy for your B2B SaaS company will depend on your specific business goals and objectives. I recommend experimenting with different bidding strategies and using A/B testing to determine which one works best for you.

4. Utilize customer match

Customer match is a feature in Google Ads that allows you to show ads to specific customers who have previously used your product or service. To use customer match, you'll need to have a list of email addresses for your customers. You can then upload this list to Google Ads and create a campaign that targets these users.

Using customer match can be a great way to upsell or cross-sell to existing customers, as it allows you to show them ads for related products or services that they might be interested in. It can also be a powerful way to increase customer loyalty and retention, as you're able to reach out to customers directly with personalized messaging.

Here are some benefits of using customer match in your B2B SaaS Google Ads campaigns:

  • Increased customer loyalty: By showing ads to specific customers who have previously used your product or service, you can increase customer loyalty and retention.

  • Personalized messaging: With customer match, you can create personalized ad campaigns that are tailored to the needs and interests of your customers. This can be a powerful way to engage with your audience and increase the effectiveness of your campaigns.

  • Better targeting: Customer match allows you to target specific customers who have a history with your business, which can improve the relevancy and effectiveness of your ads.

  • Increased conversion rates: By showing ads to customers who are already familiar with your business, you may be able to increase your conversion rates and drive more sales.

  • Improved ROI: By targeting the right audience and delivering personalized messaging, you can improve the return on investment of your ad campaigns.

5. Use retargeting

Retargeting is a powerful way to nurture leads and bring them back to your site. When a user visits your website, a cookie is placed on their browser. This allows you to show ads to that user as they browse other websites or search on Google. By showing relevant ads to users who have already expressed interest in your company, you can remind them of your product or service and encourage them to return to your site to learn more or make a purchase.

There are a few different ways to set up retargeting campaigns in Google Ads. One option is to use the "remarketing" campaign type, which allows you to show ads to users who have visited specific pages on your website. You can also use the "custom affinity audience" campaign type to show ads to users based on their interests and online behaviors.

Here are a few tips for using retargeting in your B2B SaaS Google Ads campaigns:

  • Segment your audience: One of the key benefits of retargeting is the ability to show ads to specific segments of your audience based on their interests and online behaviors. To make the most of this, it's important to segment your audience and create different retargeting lists for each segment. For example, you might create separate lists for users who visited your pricing page, users who signed up for a trial, and users who made a purchase.

  • Use relevant and engaging ads: The ads you show to your retargeting audience should be relevant to their interests and should engage them enough to take action. Make sure to use strong headlines, compelling images, and a clear call to action to encourage users to click on your ads.

  • Test different ad creatives: It's important to constantly test different ad creatives to see which ones perform the best. Use A/B testing to compare different headlines, images, and calls to action, and see which ones drive the most clicks and conversions.

  • Set up conversion tracking: To understand the performance of your retargeting campaigns, it's important to set up conversion tracking in Google Ads. This will allow you to see which campaigns are driving the most conversions and identify areas for improvement.

  • Use dynamic retargeting: Dynamic retargeting allows you to show ads to users featuring the specific products or services they viewed on your website. This can be a powerful way to remind users of the specific items they were interested in and encourage them to make a purchase.

6. Utilize Google Analytics

Google Analytics is a powerful tool that can help you track the performance of your ad campaigns and understand the behavior of users who click on your ads. With Google Analytics, you can see how many clicks your ads are getting, what actions users are taking on your website, and how much revenue is being generated as a result of your ad campaigns. This information can be invaluable in helping you identify areas for improvement and optimize your campaigns for better results.

Some specific metrics that can be helpful to track with Google Analytics include:

  • Cost per acquisition (CPA): This metric shows you the average cost of acquiring a customer through your ad campaigns. By tracking CPA, you can see whether your ad spend is resulting in a positive return on investment (ROI).

  • Conversion rate: This metric shows you the percentage of users who complete a desired action on your website, such as filling out a form or making a purchase. By tracking the conversion rate, you can see how effective your ad campaigns are at driving desired actions on your website.

  • Time on page: This metric shows you the average amount of time that users spend on a specific page on your website. By tracking time on page, you can see whether users are engaging with your content and how well your landing pages are performing.

  • Bounce rate: This metric shows you the percentage of users who leave your website after viewing a single page. By tracking the bounce rate, you can see whether your ad campaigns are driving users to relevant and engaging content on your website.

By tracking these and other metrics with Google Analytics, you can get a better understanding of the effectiveness of your ad campaigns and make data-driven decisions to optimize them for better results.

7. Use A/B testing 

As with any marketing strategy, it's important to constantly test and optimize your ad campaigns to ensure that you're getting the best results possible. It allows you to compare the performance of two different versions of an ad and determine which one is more effective. This can help you optimize your ad campaigns and improve their performance over time.

There are many different elements that you can A/B test in your Google Ads campaigns, including ad creatives (e.g., headlines, descriptions, images), keywords, and targeting strategies. By constantly testing and optimizing these elements, you can improve the relevance and effectiveness of your ads, leading to better results for your business.

It's important to keep in mind that A/B testing requires a significant amount of traffic to be effective. If you don't have enough traffic, it may be difficult to get reliable results. In this case, it may be more effective to focus on other areas of your campaigns, such as keyword research and ad copywriting, to improve performance.

Here are the steps for using A/B testing in your B2B SaaS Google Ads campaigns:

  1. Identify the element(s) you want to test: This could be something like the headline of your ad, the description, or the image.

  1. Create two versions of your ad: One version will be the "control," which is the ad that you're currently running. The other version will be the "treatment," which is the variation of the ad that you want to test.

  1. Set up your A/B test: In Google Ads, you can set up an A/B test by creating a "draft" ad and a "split test." The draft ad will be the treatment, and the split test will allow you to specify the percentage of traffic that you want to send to the treatment and the control.

  1. Run the test: Once you've set up your A/B test, it's time to let it run. It's important to give the test enough time to gather sufficient data (usually at least a few weeks).

  1. Analyze the results: Once the test has run for a sufficient amount of time, it's time to analyze the results. In Google Ads, you can see the performance of each ad by looking at metrics such as clicks, impressions, and conversions.

  1. Make a decision: Based on the results of your A/B test, you can decide whether to keep the treatment or stick with the control. If the treatment performed better, you can implement it as your new ad. If the control performed better, you can continue using it or try a different treatment.

It's important to note that A/B testing is an ongoing process. You should constantly be testing and optimizing your ad campaigns to ensure that you're getting the best results possible.

Final thoughts

Google Ads can be a powerful tool for SaaS companies to reach new customers and drive conversions. By following the tips and best practices outlined in this article, you can create effective ad campaigns that target the right audience and achieve your business goals. Remember to constantly track the performance of your campaigns, use A/B testing to optimize your ads, and utilize ad extensions and smart bidding strategies to improve the prominence and effectiveness of your ads. With the right approach, Google Ads can help your SaaS company reach new heights of success.

Are you ready to take your SaaS Google Ads campaigns to the next level? Book a strategy call to learn more about how Google Ads can help grow your SaaS business.

Alex Hollander B2B SaaS Marketing Specialist

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